quality

Companies have been using metrics for quite some time. Businesses use all kinds of measurements to understand what’s happening in the organization and how well they are satisfying their customers. […]

Pedram Malek’s family immigrated to Canada when he was still young. He grew up just outside of Toronto where, in high school, he discovered programming. Is his computer studies classes, […]

Growing up in Brazil, BERTEIG consultant David Vicentin loved building out of Lego. He also enjoyed taking apart and reassembling everything—especially electronics—to see how they worked. And, he loved fixing […]

It’s cliche now: innovation, change and disruption is more frequent than at any time in the past. Businesses continue to struggle with agility. Even after 10 or 15 years trying […]

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