(ICP-ORG) Register Now
** ICAgile Certified Professional in Adaptive Org Design® registration will be billed in Canadian dollars. International prices listed are for reference only based on recent exchange rates.
A Unique Modular Learning Structure:
Join four tailored 4-hour sessions, delivered over 1 week
8:00am – 12:00pm (ET)
ICAgile Certified Professional Adaptive Org Design® details
The ICAgile ICP-ORG online course “Organizing for Business Agility” provides a structure that will allow your company to respond and adapt quickly to new challenges.
The course is split into four unique (4-hour) modules covering practical ways to break down divisional walls and increase opportunities for people in different areas to work collaboratively. Your experienced Agile trainers will guide you to align your organization around the flow of work through the system and reduce bureaucracy to optimize value delivery throughout the entire organization.
The 4-part ICAgile Certified Professional in Adaptive Org Design® (ICP-ORG) course gives you the tools to enact the concepts behind, and reasons for, adaptive organization design.
The sessions are as follows:
Session 1: Mon, 21 FEB 2022
Session 2: Wed, 23 FEB 2022
Session 3: Thu, 24 FEB 2022
Session 4: Fri, 25 FEB 2022
Each session will run from 08:00 | 12:00 ET
or 14:00 | 18:00 CEST (Central Europe Time)
Certification Process:
1. Register for the ICAgile Certified Professional in Adaptive Org Design® (ICP-ORG) event
2. Read the details for the event and prepare yourself for the first session in Feb 2022
3. Attend the instructor-led virtual ICP-ORG® course with experienced and accredited trainers
4. Access your ICP-ORG® certificate and badge on your ICAgile® learning portal
Who should attend:
- If you have been doing Agile or Scrum for years and you want to pursue a path as as an Agile trailblazer in your group; this course is for you.
- If you are considering becoming one of the champions of Agile in your organisation and the person people will go to for knowledge and understanding.
- If you want to learn how to address common challenges people face in an Agile transformation, what things to do… and what not to do!
ICAgile Certified Professional – Adaptive Organizational Design® (ICP-ORG) is recommended for Agile Coaches or aspiring coaches with a passion for servant leadership and a desire to learn and practice how to support a more adaptive way of working.
ICP-ORG is for :
- Product Managers
- Project Managers
- Scrum Masters
- Consultants
- Functional Managers
- Business Managers
- Iteration Managers
By successfully achieving the ICAgile Certified Professional in Adaptive Organizational Design® (ICP-ORG) certification, you will learn how to overcome the following organizational challenges:
- Teams are difficult to motivate.
- You know what your customers want, but you can’t get it to them.
- Lots of hand-offs between groups of people.
- Dispersed bodies of work, and you aren’t sure what to do next.
- Your organisation and people lack inspiration.
- Innovation is scarce.
- People in the organization struggle to make the right decisions.
- Current practices and systems are rigid and unfit for purpose – a transformation is needed, but how?
The above list of learning objectives will build upon the knowledge you have gained from Scrum Alliance® or Kanban University® courses.
With BERTEIG you get much more than just the training. You also get access to the BERTEIG online learning portal with the following exclusive learning materials:
- Early access to Mishkin Berteig’s new ebook
- Access to all the videos for the REALagility – Management Track
- The full Facilitators Guide for the REALagility – Management Track
- Access to handouts and further coaching materials
This is in addition to ongoing mentoring from your Certified Agile Coaches.
Internationally recognized ICAgile credential with no exam
16 PDUs | 16 SEUs (REP with PMI® and Scrum Alliance®)
ICAgile membership for life
BERTEIG Benefits:
The BEST informative, practical and inspiring virtual learning environment. No slides, in-depth simulation
Perpetual access to all the content of the course in our learning management system
Free follow-up coaching support from Mishkin Berteig (some restrictions apply)*
Progress towards advancing your BERTEIG Professional status
Access to Mishkin Berteig’s new e-book for additional learning
“Agile Advice” – Creating High Performance Teams In Business Organizations e-book
Dozens of supplemental learning resources designed to help you create adaptive product teams in any business
Additional discounts including a “pay-it-forward” discount for your colleagues
Networking opportunities with agile professionals

Mike Kaufman Systems Coach & Trainer
Mike also enjoys working with individuals on a one-on-one coaching basis, helping them break through stuck points to be the best possible version of themselves.
Specifically trained in group and systems dynamics, I help all parties have their voices heard. I ensure there is ample space for even the most marginalized voice, and help all parties discover and speak from voices they didn’t know they had. From there, I work with the group to identify needs, wants, fears, concerns, and desires that have not been met. I encourage and guide the parties to co-create a way forward. Through co-creation, everyone has a say and everyone has a vested interest in maintaining and supporting the new way forward. The connection is strengthened through this process and the relationship healed.
If you’re still reading, that means you want to know the nitty gritty about me. Here it is: I have over 20 years experience in the corporate world working in the software and IT industry. I have always been the curious type (some would say nosy, in my youth), and I have translated that curiosity into human systems and relationships. This started by diving into and embracing the Agile community, and has extended into professional coaching and mediation.
If you’re interested in credentials, I earned a BSc way back in University, a Six Signa Green Belt in my mid-career, and a bucket load of agile-related certifications such as CSP, ICP-ENT, ICP-CAT, KMP, among others. After receiving the Agile Coaching Certification from ICAgile, I moved into professional coaching. I am proud to be an Organization and Systems Relationship Certified Coach, along with an Accredited Certified Coach from International Coaching Federation. I am (almost) a Qualified Mediator from the ADR Institute of Ontario (pending designation).
But all that mumbo-jumbo aside, suffice to say, I am a lifelong learner. I bring a wealth of knowledge and experience and use it effectively to help you design a solution that is best for you and your situation.

Dino Zafirakos Agile and Systems Coach | Facilitator | Lifelong Learner
As an Agile Coach and facilitator, Dino provides his clients with insights and learnings gained from his experience in modern organisational approaches. He supports his clients with Agile-based team and leadership coaching and instilling a mindset of strong people focus and continuous learning and improvement. He also helps others in the Agile field create a stronger awareness of their own coaching mindset and skills.
Dino follows his passion for organisational change, innovation, emergent leadership and open participatory methods to help create spaces for all voices to be heard and guide an exploration of what could be possible from the insights generated within and between each person in order to thrive in the current pace of the world we live in today.
As an Agile Coach and facilitator, Dino provides his clients with insights and learnings gained from his experience in modern organisational approaches. He supports his clients with Agile-based team and leadership coaching and instilling a mindset of strong people focus and continuous learning and improvement. He also helps others in the Agile field create a stronger awareness of their own coaching mindset and skills.

Consciously design your organization to be more adaptable and responsive to customer needs.
Whether you are there or not, we can all agree that the world’s digital transformation is having an impact on how we function. Learn how to motivate your team, improve communication and tap into the power of collaboration to innovate and stay up to date
Upcoming Virtual Learning Events
ICAgile Certified Professional in Adaptive Org Design® (ICP-ORG)
Why do we charge what we charge?
We can justify our registration price for ICAgile Certified Professional in Adaptive Organizational Design® in one word: quality.
Just read some of the 3000+ testimonials (not ratings, actual written testimonials) from past students and this video testimonial. Also, the focus of our course is on achieving maximum ROI as opposed to a general intro to product ownership.
We don’t compete on price because we don’t need to!
Reviews
for ICAgile Certified Professional® training
Agenda
ICAgile Certified Professional in Adaptive Org Design®
Program Structure & Overview of 8 Sessions (16 hours total)
Organizations are facing increasing challenges, both in number and complexity. Many struggle to adapt to the changing needs of the market and maintain a competitive advantage.
What is needed are organizations that can flex and adapt to the shifting needs of their customers.
- If we have even more complex environments, what kind of organizations will thrive?
- And, What kind of organizational structures will we need to support those organizations?
- History Lesson
- Making a case for alternative organization design
- What is adaptive organization design
- Start with Why
- Understanding your organization
- Governance
- The difference between hierarchy and decision-making
- Different tools for decision-making
- Redefining a team in an adaptive organization
- Redefining a customer in an adaptive organization
- Organizing the people vs organizing the work
- Tools for mapping value in the organization and meeting customer needs
- Transparency, Trust, and Accountability
- Bi-directional information flow, structures that support transparency
- A model to describe Trust & Accountability
- The conflict between Accountability and Trust, and how to overcome it
- Understand why we set Goals, and treat them accordingly
- Draft better goals
- Disassociate Rewards from Goals, and find better ways to reward employees
- Plan the whole organization in short cycles, with strong feedback loops
- Understand how traditional structures work against short cycles
- What is Continuous Improvement
- What does it imply over the long-term
- How to stay focussed on the goal
- Put it all together. Review the case study
- Look at actual, real-world examples
- Practical application to finance/budgeting
- Put together a plan for yourself
Live virtual training is delivered based on the Canadian Eastern time zone (ET) from 10:00 AM to 12:00 PM. People in different time zones can attend this training on following times.
07:00 AM - 09:00 AM
Vancouver, British Colombia
Seattle, Washington
San Francisco, California
Los Angeles, California
Las Vegas, Nevada
08:00 AM - 10:00 AM
Edmonton, Alberta
Calgary, Alberta
Denver, Colorado
Guatemala
San Jose, Costa Rica
09:00 AM - 11:00 AM
Winnipeg, Manitoba
Chicago, Illinois
Dallas, Texas
Mexico City, Mexico
Lima, Peru
10:00 AM - 12:00 PM
Ottawa, Ontario
Montreal, Quebec
New York, USA
Boston, Massachusetts
Atlanta, Georgia
Santiago, Chile
11:00 AM - 01:00 PM
Halifax, Nova Scotia
Charlottetown, PE
Bermuda
Sao Paulo, Brazil
02:00 PM - 04:00 PM
Nouakchott, Mauritania
Conakry, Guinea
Accra, Ghana
Timbuktu, Mali
03:00 PM - 05:00 PM
Abuja, Nigeria
Luanda, Angola
We Vouch For You
Become BERTEIG professional
Add an extra badge to your profile. When you participate in two or more BERTEIG Learning Events, you automatically become a BERTEIG Professional.
BERTEIG Professionals are highly-trained experts in agility including Kanban and Scrum. A BERTEIG Professional has shown commitment to learning about all aspects of business agility including Agile methods, Leadership development, Lean thinking, Community development, Technical practices and Organizational change.
Join the elite ranks of BERTEIG-trained agile professionals. We vouch for our BERTEIG Professionals and provide outstanding benefits.
- Learn - Receive at-cost refreshers of any BERTEIG course you’ve taken.
- Achieve - First-look at jobs within the Agile space.
- Grow - Personalized, impact-focused coaching support.
- Promote - Get a free listing on BERTEIG.com linked to your LinkedIn profile.
- Network - Exclusive professional networking and learning events.
- Showcase - Proudly display your status as a BERTEIG Professional.
We Are Growing Organically
Did you know that about 90% of our business growth is the result of word of mouth recommendations?
Yes, it is true. People who attend our training can't help recommending us to their colleagues and friends, and they also can't wait to attend advanced training with us. This is what people say about us:
I enjoyed being there (at the training). You guys are the gold star standard for Agile. Thanks for the training over the years.
Oscar Savoini, Project Manager, Honda Canada, August 31, 2020
The training was great. Very informative and interactive. The BERTEIG team has mastered that art of online learning, you will not be bored. Definitely recommend.
Antoinette Boachie, Consultant, Agile Sales & Marketing, CIBC, October 07, 2020
See how people feel after attending our training, read some of the 3000+ recent reviews, and attend our training with no reservations.
21+
Years of
Agile Coaching
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People
Trained
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Corporate
Clients
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Reached
The more you train, the more you save.
- Generous discounts for both public and private training
- Corporate dashboard showing your employees' progress
- Training investment protection plan
- Private Ask-Me-Anything (AMA) sessions with BERTEIG consultants
- A curated library of key management, leadership and Agile resources
- Discounts on consulting, assessment and coaching services
You're in Good Company
BERTEIG clients

Common Questions
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- Q: Prices are in what currency?
- A: Canadian dollars.
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- Q: What methods of payment do you accept?
- A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, PayPal and Purchase Orders. Please contact accounting@berteig.com for special payment arrangements.
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- Q: I need to cancel my place due to... what do I do about it?
- A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded.
Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply).
In the rare case of family or medical emergencies, please contact info@berteig.com as soon as you can and we will work with you to find a suitable solution.
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- Q: I need to change the course date I am registered for due to... what do I do about it?
- A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact info@berteig.com with your name, current course date and requested new course date.
Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply).
In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
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- Q: Can I send someone else in my place?
- A: Yes, you are welcome to change the registration information for a spot in a Learning Event at any time. Please contact info@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
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- Q: I found "the same" course for less... will you give me a discount?
- A: No, you have registered for a premium learning event with BERTEG, not a clone of some other course.
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- Q: Do you ever offer discounts?
- A: Yes, everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends.
Also, if you belong to an organization that sends more than 3 people to our training courses, you may be eligible for the BERTEIG Loyalty Program. The more people that attend our training, the higher the discount available. Please contact us at info@berteig.com to find out more. - Also, we offer "Early Bird" discounts on some Learning Events. We encourage you to register early to take advantage of these offers.
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- Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
- A: In most cases, yes you can. Please contact info@berteig.com with your order number for which you would like the discount applied and your company details.
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- Q: Is your training tax deductible and can I get a T2202A slip?
- A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
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- Q: How do I become a Certified ScrumMaster® (CSM)?
- A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/csm-certification. The training component of the CSM designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSM in-house private Learning Event.
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- Q: What is included in becoming a Certified ScrumMaster® (CSM)?
- A: The Certified ScrumMaster® (CSM) online training that we offer includes all the materials that are needed to complete the 'training part' of the certification. There is no extra fee for the CSM online test, it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don't worry, the test is straightforward! If you want to study, please consider reading the Scrum Guide.
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- Q: How do I become a Certified Scrum Product Owner® (CSPO)?
- A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/cspo-certification. The training component of the CSPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
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- Q: How do I get SAFe® Scaled Agilist Certification (SA) from Scaled Agile®?
- A: Scaled Agile® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scaledagile.com/certification/courses/leading-safe. The training component of the SA® designation is available only by attending BERTEIG’s virtual designated SA in-house private Learning Event.
We do not offer SAFe® training as a public enrolment course as it is highly contextual curriculum.
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- Q: Where can I find more information about SAFe® training and certification?
- A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com. BERTEIG also maintains our own SAFe® FAQ page at https://berteig.com/faq-safe.
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- Q: How do I become certified as an OpenAgile® Team Member (OATM)?
- A: The OpenAgile Center for Learning is the governing body for this certification. Full details may be found at http://www.openagile.com/TeamMember. The training component of the OATM designation is available either by attending a virtual designated OATM in-house private Learning Event.
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- Q: How do I become a PMI® Agile Certified Practitioner (PMI-ACP)?
- A: The Project Management Institute® (PMI) is the governing body for this certification. Full details may be found at https://www.pmi.org/certifications/types/agile-acp. The training component of the PMI-ACP® designation is available either by attending a designated virtual PMI-ACP in-house private Learning Event.
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- Q: How do I become certified as a Team Kanban Practitioner® (TKP)?
- A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/team-kanban. The training component of the TKP designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated virtual TKP in-house private Learning Event.
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- Q: How do I become certified as a Kanban Management Professional (KMP)?
- A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/kmp-program. Note this is a two-class certification – you must complete BOTH the Kanban Systems Design® (KMP I) class AND the Kanban System Improvement® (KMP II) class. The training component of the KMP® designation is available either by attending BERTEIG virtual public Learning Events or as part of designated in-house private Learning Events.
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- Q:How do I become a Scrum Inc. Scrum Master Product Owner® (SSMPO)?
- A: Scrum Inc® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://agileeducation.org. The training component of the SSMPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated in-house private Learning Event.
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- Q:How can I claim my CSM® or CSPO® or SSMPO® class for PDUs from PMI®?
- A: Please log in to your account on the PMI Continuing Certification Requirements System (CCRS) website at https://ccrs.pmi.org and enter the details of your learning experience to claim the hours. Be sure to enter all the details of the class you took (CSM or CSPO or SSMPO) to claim the appropriate PDUs (16 for 2-day and 24 for 3-day).
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- Q: How can I claim other BERTEIG event PDUs from PMI®?
- A: If you have completed a Learning Event with BERTEIG that has appropriate content e.g. BERTEIG MicroLearning™ you may claim the PDUs as private learning hours on the PMI-CCRS website.
- If asked, you may need to show evidence of registration or attendance for the class. Obtaining PDUs is your responsibility and for more information, please refer to the PMI-CCR Certification Requirements Handbook at https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/ccr-certification-requirements-handbook.pdf?la=en.
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- Q: What if I'm shy and don't like interacting with people?
- A: Our virtual Learning Events are highly interactive and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an online environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
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- Q: What if I'm just coming to get a certification?
- A: Okay! We know lots of people who have come to our virtual Learning Events in the past to only achieve a valuable certification. They have told us in no uncertain terms that it was still the best "course" they have ever attended, they learned far more than they expected to, and that they were excited to apply what they learned as soon as possible. Sure, you can attend just for the certification!
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- Q: What do I need to do to prepare for the online course?
- A:There are three things you must do beforehand to prepare for BERTEIG online Learning Events.
1. Complete pre-work at training.berteig.com
2. Set up Zoom for video conferencing
3. Get familiar with Miro whiteboard collaboration - For most Learning Events, there is some pre-work which must be completed before the class begins. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
- Check the description of your Learning Event to see if there are any special requirements.
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- Q: Do I need a laptop or can I use my phone?
- A: You will need a laptop or desktop for the BERTEIG Learning events. Handheld devices such as tablets and phones are not suitable for the interactive nature of the classes.
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- Q: Do you provide copies of your slides?
- A: First of all, we usually don't use slides in our Learning Events - instead we have a moderate number of handouts and these are accessed in one place using the BERTEIG Learning Management System (LMS).
- The only exception to this is the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile - in those classes there are typically a lot of slides to go through in the training.
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- Q: When does my Learning Event start and finish?
- A: Normally our Learning Events start at 9:00am sharp and end by 4:30pm (Eastern Time +5:00 GMT). Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends. Be mindful that some courses have a substantial Theory portion that needs to be completed prior to the Classroom start.
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- Q: Do you offer your virtual Learning Events as private sessions?
- A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically 'in-house' virtual sessions are scheduled six or more weeks after a contract has been signed - please ask for a quote as soon as possible if you think your need is urgent!
We can also create custom online Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff.
Generally, we avoid doing the CSM, CSPO and SSMPO Learning Events as private virtual classes, and we encourage you to attend with your group to a public scheduled session.
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- Q: What if I have an emergency and have to leave for some/part/most of the virtual class?
- A: It depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don't have a fixed policy about this.
For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
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- Q: What does it mean when a session is "Guaranteed To Run"?
- A: Most BERTEIG Learning Events are given this designation, which means that if it's scheduled, we will run the class, even with just a few people registered. We do this to respect the time you have allotted to learning. Occasionally something may prevent us from running the class e.g. a health emergency, however we will do everything we can under normal circumstances to run scheduled classes; we take this seriously and it is our commitment to you.
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- Q: Do you recommend any supplemental learning resources?
- A: Yes. We have a list of recommended reading for agility that is organized by type of BERTEIG Learning Event.
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- Q: Does BERTEIG partner with others to advertise and deliver training?
- A: Yes. We partner with training resellers who can reach a different audience than the companies we normally serve. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
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- Q: I am a trainer myself. Can I list my courses on this website?
- A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.